FAQ’s
The size of the bed you need will depend on the length of your dog. The best way to determine the right size is to measure your dog from the tip of the nose to the base of the tail; this is the minimum length the bed needs for your dog to stretch out.
Our beds also have a size guide on their product pages that can give additional information on bed sizing.
An orthopedic memory foam bed offers a number of benefits to senior dogs or dogs with arthritis or hip dysplasia. These include additional support for the dog’s joints and muscles, along with improved weight distribution when your dog is resting. It’s also great for puppies, providing support from the start to help prevent future ailments from developing.
An orthopedic memory foam bed is great for dogs of all ages! For big dogs and breeds prone to hip dysplasia or joint problems later in life, it’s recommended to provide them with full support from a young age to prolong joint health.
Both! Orthopedic means that the bed or mattress is designed to support the bones and joints, and to alleviate pain. Our memory foam pet beds are considered orthopedic as the pressure-relieving memory foam base will help support a dog's bones and joints.
Our PupRug™ Beds, including the PupRug™ Faux Fur Orthopedic Beds, PupRug™ Runners, and PupRug™ Faux Animal Print Beds have a memory foam base that measures approximately 2 inches thick.
No. The fur you see on many of our items is a synthetic, ultra-soft faux fur fabric.
Shedding may occur and is normal with faux fur products, especially in the beginning, but after a few days, the shedding should stop as the loose fibers have been discarded. Washing the faux fur covers of the bed and the faux fur blankets on cold wash delicate cycle should help the faux fur to stop shedding.
Yes! Please find the Products CSV file here.
We use FedEx, UPS, USPS or DHL to get our products to your door. Please make sure to input the correct address when completing your order.
Most orders are shipped the same day. Once you place your order, we promise to process all items that are in stock within 1 to 2 business days. Any order placed over the weekend will be processed Monday (or if Monday is a holiday, the next business day).
Retailer is responsible for inspecting the shipment upon receipt to confirm that Wholesaler’s products delivered match the order and are free of damage or any other defect. Order errors and/or defects must be brought to Wholesaler's attention within five (5) business days of receipt of shipment by Retailer or by Retailer’s customer if a drop ship order. Retailer’s failure to comply with this allocated time period will waive Retailer’s claim for incorrect, damaged, or defective Wholesaler’s products. If an item arrives damaged or defective, please contact our support team at support@pawbrands.com and be sure to include a photo for quality assurance purposes. We will replace your item if it arrives damaged or defective. Retailer will not send a knowingly defective product to a customer. Wholesale sales are considered final with no returns. We endeavor to protect your reputation, and ours; if you or your customer finds an issue related to manufacturing defects during the first 30 days after sale, we will work with you to find a resolution.
Contact Us
Monday to Friday
9:00 am - 9:00 pm ET
Saturday to Sunday
9:00 am - 6:00 pm ET
1 (800) 607-1865